The series follows the employees working in the 'Cloud 9' megastore, their interactions and what they go through in their jobs.
The shenanigans of the Cloud 9 employees continue as Amy and Jonah weather the storm in the wake of their leaked sex tape, and Dina and Amy prepare for impending motherhood and the ramifications at their jobs.
New events unfold at Cloud 9, including the store's employees dealing with the aftermath of Mateo's arrest by ICE, while the talk about unionization continues to swirl around the store.
In the sixth season, with the spread of the COVID-19 pandemic, Amy and Jonah's plans are put on hold, while the employees at Cloud 9 continue to encounter many adventures and mishaps.